4 benefits you get with us:
1. Quick responses to your questions and requests.
2. A well-trained strata council: We ensure your council members are trained and prepared to take care of all their strata duties
3. “Do-it-for-you” conflict resolution: Our property managers are trained to resolve owner conflicts for you so you don’t have to deal with those stressful, emotionally-charged conversations
4. Bylaw enforcement: Hate confronting people who break bylaws? We approach them for you.
Strata Services That Make Things Easy For You
We’re here to advise you with structuring your budget. We assist with:
> Your budgeting process
- Most reasonable budget for each independent strata
- Capital planning
> Depreciation reports (planning and preparing for maintenance)
> Contingency fund requirements
- Put in place as a safety net for all emergency needs.
Records and Transaction
We help you keep accurate records of:
- Payroll services
Employee bondingAn agreement put in place that protects the strata against theft or damage by a hired worker (e.g. a contractor). If the worker causes damage to the strata development, they have to pay for the repairs.
We also produce:
- Strata fee schedules
- Operating budgets
- Monthly financial statements
Your Manager is always available to answer any questions you may have.
Hate collecting fees? We do it for you! We process all fees that are collected through:
- In-person transactions
You’ll get help with:
- Miscellaneous charges
- Bylaw infractions
- Lien process
- Collection of delinquent accounts
- Outstanding strata fees
- Fine assessments
We deposit all funds to your
Each strata is different - we tailor to all of them. If we can’t do something because we’re not experts in that field, we assist you in finding the right person.
Examples of required experts are:
You’re always able to contact us, and we’ll always keep you up to date with changes, such as:
- Daily operations within your strata
- Water shut-offs
- Capital asset projects (reroofing, etc.)
- Changes to garbage schedule
- Legislative requirements
- Changes to rental restriction bylaws
- New cannabis legislation
We’re here to help organise any meetings that need to take place, such as:
- AGM (annual general meeting) Required once a year
- SGM (special general meeting)
- Called at any time by owners or council.
- Deals with bylaws
- General council meetings
- Meetings with elected officials
- Deals with the month to month details of strata.
- Regularly scheduled.
We help enforce attendance by emailing reminders, and preparing and distributing agendas.
If the worst happens (e.g. fire or flood), we support you and your Council through the difficult times ahead.
- A 24-hour emergency service for all owners
...and organisation of:
- The clean-up
- Insurance claims
- Anything else that crops up in an emergency.
Legal & Upkeep Services
Repairs and Maintenance
Your strata is responsible for the upkeep of the building’s common property - which changes with each strata.
Examples of maintenance:
- The roof
- Underground parking
- Landscape maintenance
Because of our size, we have huge negotiating power to get you discounts on repair and maintenance contracts. We also aid with:
The bidding process
Administration of all contract services
Insurance and Government Responsibilities
Get assistance with the organization of the Annual Appraisal of Assets (industry standard insurance appraisal) and any insurance claims.
Our expertise gives you an advantage in negotiating insurance premiums.
Every year, we prepare and submit a T-2 Taxation Form to Canada Revenue Agency.
We also prepare and submit any documentation required by WorkSafe BC.
To Contractors who work for our clients should have WorkSafe and adequate insurance.
We ensure they do.
We act as your representative in all Site Management responsibilities, such as...
...regular monthly property inspections and reports
...supervision of on-site maintenance workers
...assistance with bylaw and rules enforcement procedures
- we work with the contractors on site, monitor what they’re doing, set expectations, and confirm the work was done properly.
- If there are issues, we act as the voice of the Strata council.
We enforce any contracts.
We act as your registered office for all:
- Legal documents
- Meeting Minutes
- Financial records pertaining to your strata property
We also liaise with your lawyers on any legal matters, such as:
- Wording of bylaws
- Wording of any resolutions of expenditures
- Enforcement of bylaws
- Foreclosure proceedings.
- Negotiating deals with the city in regards to land requisition.
- Land acquisition.
We liaise with the council through the civil resolution tribunal for any small claims.
It’s required to have a legal address for all strata documents to be stored and delivered to.
With us as that point of contact for you, there’s no worry over registering a different address every year (which happens if you use a council member as the point of contact). You only have to register us once.
Added Benefits Of Strata Management
As well as the services above, we:
Get group discounts for certain maintenance issues that crop up, like:
- Broken down washers and dryers
- Re-roofing jobs
Speak with tenants and property owners on your behalf for things like:
- Bylaw enforcement
- Fee collecting
- Drama-related issues between:
- renters and owners
- owners and council
- council and renters